Taking payment: cash

Cash is always available as a payment method at the till. The till rounds to the nearest whole krone, calculates the change and opens the cash drawer once the sale is registered.

How to do it

1. Tap «Betal» (Pay) when all items are registered.
2. In the «Betaling» (Payment) window choose «Kontant» (Cash – always listed first).
3. Check the amount under «Å betale» (To pay). If the total is not a whole krone amount, the till shows «Sum», «Avrunding» (Rounding) and the rounded «Å betale».
4. Register what the customer hands you:
   • tap «Eksakt» (Exact) if the customer pays the exact amount, or
   • tap a note button (for example «200» or «500»), or
   • type the amount on the keypad. The «Mottatt beløp» (Amount received) field is prefilled with the exact amount, and the first key press replaces it.
5. Read «Tilbake» (Change) – the change the customer should get. If it says «Mangler» (Short) in red, the customer has given too little.
6. Tap «Bekreft betaling» (Confirm payment).

The sale is registered, the cash drawer opens (if the register has an integrated drawer) and the receipt is shown. Give the customer their change and the receipt, and close the drawer.

Good to know

• Rounding (øreavrunding): The cash amount is rounded to the nearest whole krone. Rounding applies only to what is paid in cash – the sale amount and VAT in the journal are exact. Rounding is included in the expected cash balance and on the Z-report.
• Too little received: If you tap «Bekreft betaling» with too low an amount, you get the message «Mottatt beløp er for lavt.» (Amount received is too low). If the customer pays the rest another way, see Split payment with several payment methods.
• Close the drawer before you carry on. While the integrated cash drawer is open, you cannot register anything at the till – no new items, customer or payment.
• Default payment method: A manager can choose which payment method is preselected when the payment window opens, per register («Standard betalingsmåte» under «Kasse (POS)» → «Kasser»).
• Training mode: In training mode cash is the only payment method, and the button is called «Registrer trening» (Register training). No real payment is recorded.
• Receipt: If the till does not print automatically, you can tap «Skriv ut kvittering» (Print receipt) or send the receipt digitally. See Receipts: printing, e-mail and copy receipts.
• The Android till app: Choose «Kontant». Enter «Mottatt beløp» or tap «Eksakt», and confirm.

Frequently asked questions

The drawer did not open.

Check that the printer is on and that the drawer is connected to the printer. The sale is registered regardless. If you need to open the drawer, use «Åpne skuff» (Open drawer) under «Mer» if you have access – the opening is recorded and counted. See The cash drawer.

The customer changed their mind after I tapped «Bekreft betaling».

The sale is complete and cannot be changed. Make a return. See Returns and refunds.