Cmerce

Open price (miscellaneous item)

How to sell an item or service that is not in the product catalogue by choosing the right miscellaneous item and entering an amount and a description.

Cashier Back office Owner/manager Last updated 09.10.2026

With «Fri pris» (open price) you can register something that is not in the product catalogue – for example a repair, a bit of fitting work or an item whose barcode will not scan. You choose a miscellaneous item (diverse-vare), type what it is and what it costs.

Before you start

  • You need the permission «Registrere fri pris (diverse-vare) i kassen» (Register open price at the till). The owner always has it.
  • The feature must be on for the register («Fri pris (diverse-vare)» under «Funksjoner» (Features) on the register), and at least one miscellaneous item must be active.
  • If any of these is missing, «Fri pris» does not appear at the till at all.

How to do it

  1. Tap «Mer» (More) and choose «Fri pris» («Vare eller tjeneste uten fast pris» – item or service without a fixed price).
  2. Choose a miscellaneous item under «Type», for example «Diverse – åpen pris (25 %)». The type decides the VAT.
  3. Check «Beskrivelse» (Description). It is filled in with the type's name – type what you are actually selling instead, for example «Skifte glidelås» (replace zip). Under «Hurtigvalg» (Quick picks) are descriptions you have used recently.
  4. Enter the amount under «Beløp (inkl. mva)» (Amount incl. VAT).
  5. Adjust «Antall» (Quantity) if needed.
  6. Optionally add a «Merknad (valgfritt)» (Note, optional). It is only shown on the receipt.
  7. Tap «Legg til i salget» (Add to sale).

The line is now in the cart and is paid for like any other item.

The «Fri pris» (Open price) window with type, description and amount

The five miscellaneous items

Default nameVAT
Diverse – åpen pris (25 %)25 %
Diverse – åpen pris (15 %)15 % (foodstuffs)
Diverse – åpen pris (12 %)12 %
Diverse – åpen pris (0 %, fritatt)0 %, zero-rated (fritatt)
Diverse – åpen pris (unntatt mva)Exempt from VAT (unntatt)

You always choose an item, never a VAT rate. If you are unsure which type is correct, ask a manager. If the shop is unsure about the VAT treatment, contact your accountant or auditor.

Good to know

  • The amount must be greater than 0. Zero and negative amounts are refused. If the customer is owed money, use a return.
  • Upper limit: Amounts that are too high are refused with the message «Beløpet må være mellom … og … kr» (The amount must be between … and … kr). The limit is there to catch typing mistakes.
  • Two lines are never merged, even with the same amount and description. Each line can be removed on its own.
  • Description and note are not the same. The description is what was sold, and it is stored in the electronic journal. The note is just extra text on the receipt and is not stored in the journal.
  • Setup: Under «Innstillinger» → «Kasse» → «Fri pris» (Settings → Till → Open price) you can rename the types («Navn i kassen» – name at the till) or switch off the ones you do not use («Tilgjengelig i kassen» – available at the till). Which five types exist and their VAT rates cannot be changed. If an accounting system is connected, you can also choose a «Regnskapsgruppe» (accounting group) for each type.
  • The Android till app has the same feature under «Fri pris» in «Mer».

Frequently asked questions

Why can't I choose the VAT rate myself?

VAT treatment is a decision the shop makes during setup, not something to choose per sale. That is why you choose a miscellaneous item with a fixed VAT rate.

I cannot see «Fri pris» under «Mer».

You lack the permission, the feature is switched off for this register, or all miscellaneous items are deactivated. Ask a manager to check.

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