The «Kom i gang» setup wizard
The «Kom i gang» (Get started) wizard takes you step by step from a new store to ready to sell – company details, appearance, payment, delivery, products and more.
Once you have created your store, Cmerce sends you to the «Kom i gang» (Get started) wizard. It gathers everything that must be in place before customers can buy, and it remembers how far you have got. You can leave and come back as often as you like.
Before you start
- Have your company's organisation number to hand.
- You only see the steps you have access to. The owner sees all of them. If you are an employee with a limited role, the owner may have to complete, for example, the payment step.
Where to find the wizard
- From the dashboard: the «Kom i gang med butikken» (Get started with the store) checklist has an «Åpne veiviseren» (Open the wizard) button.
- From other pages: the banner at the top, «Fullfør oppsettet av butikken din» (Finish setting up your store), has a «Fortsett oppsettet» (Continue setup) link.
The wizard opens automatically on the first step you have not finished.
The steps in the wizard
| Step | What you do | Required? |
|---|---|---|
| «Firmaopplysninger» (Company details) | Company name, organisation number, address and contact email. Press «Hent» (Fetch) to fill in from the Central Coordinating Register for Legal Entities (Enhetsregisteret). | Yes |
| «Utseende og profil» (Appearance and profile) | Colour theme, description, colours and logo. | No – can be skipped |
| «Betaling» (Payment) | Connect a payment provider (Surfboard, Stripe or Vipps MobilePay). | Yes – or choose «Kun manuell betaling» (Manual payment only) |
| «Levering» (Delivery) | Turn on «Tilby hjemlevering» (Offer home delivery) with a shipping price and/or «Tilby henting i butikk» (Offer in-store pickup). | Yes |
| «Første produkt» (First product) | Add at least one product with the «Nytt produkt» (New product) button. | Yes |
| «Juridiske sider» (Legal pages) | Review the privacy notice, terms of sale and right of withdrawal. | No – «Bruk standardvilkår» (Use standard terms) |
| «Varslinger» (Notifications) | Turn on SMS notifications to customers and set a sender name. | No – can be skipped |
| «Integrasjoner og mer» (Integrations and more) | Connect an accounting system and more. | No – always optional |
You fill in company details, appearance and delivery directly in the wizard. The other steps show a status and a button that takes you to the right settings page.
How to do it
- Open the wizard with «Åpne veiviseren» or «Fortsett oppsettet».
- Fill in «Firmaopplysninger». Type the organisation number and press «Hent» – name, address and VAT status are filled in from Enhetsregisteret.
- Move on to the next step. What you have entered is saved straight away.
- On «Betaling»: connect a provider via the button to «Betalingsmetoder» (Payment methods). If the store will only take manual payment, press «Kun manuell betaling».
- On «Levering»: turn on home delivery and/or in-store pickup. If you only sell digital goods and services, tick «Butikken selger kun digitale varer og tjenester» (The store only sells digital goods and services).
- On «Første produkt»: press «Nytt produkt» and add a product.
- Go through the optional steps, or skip them.
- Press «Fullfør» (Finish) on the last step.
If every required step is done, you see the message «Butikken er klar!» (The store is ready!) and land on the dashboard. If something is missing, you get «Noen påkrevde steg gjenstår» (Some required steps remain) with a list of what is left.
Good to know
- You can do everything outside the wizard too. If you set up payment or add products on the normal pages, the steps are ticked off automatically.
- The payment step needs a connected provider. Manual payment and gift cards do not count as a connected payment – that is why the «Kun manuell betaling» option exists.
- Delivery must be confirmed. Products marked «Krever frakt» (Requires shipping) cannot be bought in the webshop unless home delivery or in-store pickup is turned on.
- Legal pages come pre-filled. Standard texts for privacy, terms of sale and right of withdrawal are already written. The step counts as done once you have edited one of them, or when you choose «Bruk standardvilkår».
- Hiding the checklist. On the dashboard you can press «Skjul» (Hide) to remove the checklist. The wizard is still available at
/admin/kom-i-gang. - The till has its own checklist. «Kom i gang med kassen» on the dashboard covers location, register, printer and payment terminal. See Registers and locations.
Frequently asked questions
Do I have to finish everything in one go?
No. Each step is saved when you move on, and the wizard resumes where you left off next time.
Why can't I see the payment step?
You do not have access to the payment settings. Ask the owner or an administrator to complete the step.